|Publication Date||August 2012|
|Formats||Hardcover Ebook (PDF) Paperback|
|Series||The Public Management and Leadership Series|
Winner of the 2014 Academy of Management Public-Nonprofit (PNP) Division Best Book Award
Many public services today are delivered by external service providers such as private firms and voluntary organizations. These new ways of working – including contracting, partnering, client co-production, inter-governmental collaboration and volunteering – pose challenges for public management. This major new text assesses the ways in which public sector organizations can improve their services and outcomes by making full use of the alternative ways of getting things done.
- Winner of the Academy Of Management, Public Non-Profit Division Best Book Award 2014