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Macmillan Higher Education Palgrave Higher Education

Coaching and Mentoring in Higher Education

A Step-by-Step Guide to Exemplary Practice

ISBN 9781137451491
Publication Date April 2016
Formats Paperback Ebook 
Publisher Palgrave
Series Palgrave Teaching and Learning

Mentoring and coaching are becoming widely recognised as a means to promote student success, retention and attainment. Such programmes help students to transition into university life and achieve the best possible outcome from their experience.

For a mentoring or coaching scheme to benefit students, however, it's important to follow best practice. This book will guide you through the crucial stages and possible pitfalls of setting up your own coaching or mentoring programme. The first section outlines what these terms mean, how they can be used and the attributes required to be a good coach or mentor. The book goes on to guide you step by step through the processes of planning a programme, recruiting coaches or mentors, matching them to mentees and evaluating the end result. The final chapters discuss more specialised programmes, such as ementoring and using university mentors for school pupils.

Jill Andreanoff is an independent researcher and consultant, supporting Higher Education Institutions with the implementation of best practice coaching and mentoring schemes. She also works at the University of Essex, UK.

1. What are Mentoring and Coaching?
2. The Role of the Scheme Coordinator
3. For what Purposes can Mentoring or Coaching be Utilised?
4. Planning your Programme
5. Recruitment Screening of Mentors and Coaches
6. Mentor and Coach Training
7. Mentee/Coachee Recruitment and Matching
8. Record Keeping
9. Mentor or Coach Supervision
10. Monitoring and Evaluation
11. Ementoring
12. School Mentoring Programmes


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