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Macmillan Higher Education Palgrave Higher Education

Making Open Government Work

ISBN 9780230302259
Publication Date November 2014
Formats Hardcover Paperback 
Publisher Palgrave
Series The Public Management and Leadership Series

A systematic and engaging new text that analyses accountability and transparency in contemporary public services, and examines how open government can be both a challenge and an aid to more effective public management. This text is an ideal guide for both practical and conceptual understanding of the possibilities of open government.

Richard Mulgan is Professor Emeritus at the Crawford School of Public Policy, The Australian National University, Australia.

1. Challenges of Transparency and Accountability
2. The Evolving Context
3. Dealing with Politicians
4. Dealing with Freedom of Information
5. Dealing with the News Media
6. Dealing with the Legislature
7. Dealing with Regulators
8. Dealing with Courts and Judicial Review
9. Dealing with Stakeholders
10. Dealing with Contractors and Partners
11. Conclusions.


A concise and considered overview of the challenges of open government and how to deal with them. Eloquent and elegant, this is a must-read for reflective public managers.' - Mark Bovens, Utrecht University
'At a time when the notions of fuzzy governance and fuzzy accountability are topics of increasing concern, Richard Mulgan maps and plots a course through a key challenge for public managers: delivering greater accountability and transparency, on the one hand, while also increasing levels of performance and efficiency, on the other. From North America to Northern Australia - and all points in between - this is a book that deserves to be read.' - Matthew Flinders, University of Sheffield and Murdoch University
'Drawing on a range of fascinating examples from multiple countries across the globe, Richard Mulgan has produced an unusual book that takes the reader inside the policy and administrative world and assesses efforts to balance transparency and accountability in all their variability.' - Beryl A. Radin, Georgetown University
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