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Macmillan Higher Education Palgrave Higher Education

Management in Health Care

A Theoretical and Experiential Approach

ISBN 9780333563861
Publication Date December 1993
Formats Paperback 
Publisher Palgrave

This book covers the processes of management and leadership in healthcare practices. Content focuses on increasing organisational effectiveness in service and practice. Theories and concepts from the fields of business organisational psychology and educational administration are applied to health care. Within the book are included simulation activities to provide practice experiences that illustrate the content of the chapters, as well as serving to expand the reader's range of experience within a safe, low risk practice environment.

Acknowledgements
Preface
Introduction
PART I: A CONCEPTUAL FRAMEWORK
The Management Process and the Problem Solving Method
Management and Leadership Theory
PART II: MANAGEMENT RESPONSIBILITIES
Diagnosing Self
Diagnosing the System
Leader Behaviour
Diagnosing the Task
Applying the Management Process and the Problem-Solving Method Managerial Ethics
PART III: MANAGEMENT SKILLS
Communication
Change
Power
Teaching
Interviewing
Assertiveness
Group Dynamics
Conflict Resolution
Time Management
Performance Appraisal
Job Stress
Total Quality Management
PART IV: MANAGEMENT STRUCTURE AND PROCESSES
Development of the NHS
The Environment
Formal Organization Design
Organizational Culture
Epilogue
Appendix
Indexes.

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