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Macmillan Higher Education Palgrave Higher Education

People Management

ISBN 9780230291188
Publication Date March 2013
Formats Paperback Ebook 
Publisher Palgrave

At the heart of every organisation are the people that contribute to it. Neil Thompson's latest book offers an outstanding guide to the art of management by highlighting the, too often taken for granted, importance of staff and their well-being at work. The result is a unique introduction to people management that focuses on getting the best, rather than simply the most, out of staff in the workplace.
 
Combining theory and practice in clear and sensitive balance, this book:

  • Is unrivalled in scope, covering 30 key tasks and challenges faced by managers, from recruitment and staff motivation to grievances and bullying.
  • Adopts a multidisciplinary approach applicable across many organisational settings for readers whatever their background.
  • Is written with the clarity and practical focus for which Neil Thompson is renowned, ensuring a navigable and intuitive companion for students and new and aspiring managers alike.

 
People Management is an ideal textbook for students taking courses on human resources, management and leadership across a range of fields, from Business and Organisation Studies to professional qualifications in Nursing, Social Work and related people professions. It also a rich and succinct tool for practising managers.

NEIL THOMPSON is a highly respected writer, teacher and adviser, with over 35 years' experience in the people professions. He has held full or honorary professorships at four UK universities, and is now a sought-after trainer, consultant and conference speaker. He runs the Avenue Professional Development Programme, an online learning community for people professionals and edits the free e-zine, THE humansolutions BULLETIN. His website is at www.neilthompson.info.

Introduction
PART I: THE FUNDAMENTALS OF PEOPLE MANAGEMENT Equality and Diversity
Communication
Supervision
Recruitment, Selection and Workforce Planning
Induction
Workload Management
Appraisal and Performance Management
Staff Departures
Disciplinary Matters
Dealing with Grievances
PART II: ACHIEVING BEST OUTCOMES Leadership
Managing Change
Industrial Relations
Team development
Motivating Staff
Staff Retention
Career Planning
Mentoring and Coaching
Training and Development
Making Work Meaningful: Meeting Spiritual Needs
PART III: PROMOTING WELL-BEING Dealing with Stress
Health and Safety
Sickness Absence
Bullying and Harassment
Dealing with Conflict
Handling Aggression
Loss, Grief and Trauma
Mental Health Problems
Drug and Alcohol Abuse
Inclusion
Guide to further learning
References
Index.

Reviews

Neil Thompson has done it again! This excellent timely book takes us to the heart of best management. It will help poor managers improve and enable good managers to excel.' - Bernard Moss, Emeritus Professor, Staffordshire University, UK
'The book has a lot going for it. I can see it being used from first year undergraduate right through to professional short courses across
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