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Macmillan Higher Education Palgrave Higher Education

Quality Assurance

For Nurses and Other Members of the Health Care Team

Edition 2nd Edition
ISBN 9780333669174
Publication Date June 1996
Formats Paperback 
Publisher Palgrave
Series The Essentials of Nursing Management Series

As professionals, we can no longer rely upon our own judgement to monitor the standard of patient care. The government and the purchaser demand objective structured measurement of the quality of the care offered to our patients. At the same time, an ever-increasing workload brings its own pressures. The second edition of this successful book addresses these issues. It outlines the theoretical background of quality assurance and provides practical guidelines on the implementation of a variety of monitoring tools. The approach has been designed to give the reader an easy grasp of the main principles associated with the tool, and to enable successful implementation of the system.

An Introduction to Quality Assurance
Total Quality Management
Standards of Care
Clinical Audit
Clinical Protocols
Monitoring of Providers by Purchasers
Glossary of Terms.


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