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Macmillan Higher Education Palgrave Higher Education

My Account FAQs

How do I create an account?

To register, click on 'Register' in the top right hand corner, or click here. Make sure you are using your academic email address.
Once you've set up your account, you will be able to request samples and access to companion sites as well as view your courses, provide feedback on your textbooks and amend your mailing list preferences.

You can access your account at any time by clicking My Account in the top right hand corner. Top

The website doesn't recognise my email address

Please check you are using the right email address (this is the one we use to contact you) and that there are no extra spaces accidentally copied in - extra spaces will cause the username and/or password to be unrecognised.

If your email address still isn't recognised, you may not have a web account already set up with Palgrave Higher Education. Please register with the email address we use to contact you. This will enable you to request samples and access to companion sites as well as view your courses, provide feedback on your textbooks and amend your mailing list preferences.

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The website doesn't recognise my password

Please check you are using the correct email address and that you don't have caps lock on. Please be careful copying and pasting usernames or passwords when logging in - sometimes extra spaces can get copied in accidentally, and this will cause the password to be unrecognised.

If you're still having trouble, try requesting a password reminder or replacement password. Please note the Password Reminder provides you with words or a statement that you created to remind you of the password. It is not the password itself.
Passwords must be at least 8 characters long and must contain both letters and numbers.

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Is my Palgrave Higher Education account the same as my Palgrave Macmillan account?

Palgrave Higher Education and Palgrave Macmillan are separate companies and require separate account details.

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How do I reset my password?

To send yourself a password reminder or replacement, go to the Sign In page and press 'Forgotten Password?'. You can then choose if you want to:

Send Reminder - please note the Password Reminder provides you with words or a statement that you created to remind you of the password. It is not the password itself.

Send Replacement - this will send you a replacement password. Please be careful copying and pasting this new password when logging in again - sometimes extra spaces can get copied in accidentally, and this will cause the password to be unrecognised.

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How do I change my details?

To change your address details, mailing list preferences or affiliated courses, please visit your account page to update them.

If you need to change your email address or department, please email us with the details we currently hold for you and your new information, and we will update your account.

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How do I use my account?

From your account, you can amend your contact details and mailing preferences at any time.
You can also add or amend your courses and add feedback on your free sample copies. These are some examples of what you can do on your account:

Update My Courses - this area of your account records which courses you are involved in teaching. You can add a new course or edit/delete existing courses.

Give feedback on My Textbook Adoptions - this page contains all the information we currently have on books you have sampled. If the adoption status of a book is 'pending', we haven't received your feedback yet. To update it, click 'update' and fill out the feedback form. Are you ready to add feedback now?

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